Grand Rapids Auto Repair

Excellent, customer focused team. Knowledgeable and friendly. Highly recommend for auto purchase, repair and maintenance. The owner, Tom, was very help when we had an accident with a car we purchased from Grand Rapids Motorcar Service, explaining to our insurance claim agent why our cars value was what it was, and why. This is excellent + customer service.

Quality techs and staff. Honest repairs. Best place I have found for German car repairs. Cheaper than the dealer. You will get great service. Be sure to book your appointment in advance as they are known for doing good work but because of that they are always booked out a couple of weeks in advance.

Great service. Tom and his staff went above and beyond to get our brakes replaced when we were in a bind. Helpful, courteous staff, and an honest appraisal of all the systems in the car. They are the best. Service: Brake service & repair

I can't imagine going anywhere else. The level of service is off the charts, Tom is so kind and personable, if he ever franchised he would give the nationals a run for their money. A+++ Services: General repairs & maintenance, Oil change

Great service. Tom and his staff went above and beyond to get our brakes replaced when we were in a bind. Helpful, courteous staff, and an honest appraisal of all the systems in the car. They are the best.

I can't imagine going anywhere else. The level of service is off the charts, Tom is so kind and personable, if he ever franchised he would give the nationals a run for their money. A+++

Very helpful. Great team.

I enjoy working with Grand Rapids Motorcar. They don't push unnecessary services, just present you with options to make an informed decision. Their communication and follow up is also excellent.

Very attentive and professional. I felt very welcomed from the first time I walked into the reception area, as I had never been here before. They came highly recommended by a friend of mine from the Michiana BMW club and I was a little apprehensive, as I was having some major maintenance and repairs done to my 92 BMW 325i and had never used their service before. I needn't have worried though, as Rob met with me and detailed my service requests and then showed me around the facility and introduced me to some of the staff, including Sam, the tech who would be working on my car. Rob even arranged for Scott, one of the other techs, to drive me home to Zeeland after I left my car with them. From there, they made a very concise detailed write up of my vehicle, including pictures and recommendations for service. After I approved selected repairs, Cody went to work for a couple of days researching parts availability and getting everything coordinated. Repairs were then completed in a few days and they even delivered my car to another local company that was replacing the convertible top for me. All in all, I'm very satisfied with the service and attention my car and I received and so far so good. My first experience at GRMC has been positive and I would recommend them to anyone who needs a place they can trust to treat them and their vehicle properly. I will be back!

I purchased a car from them in December and came back for an oil change and brake adjustment. They were extremely professional and I felt the value was very fair.