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5

Excellent customer service staff, and trustworthy work every time.

Thank you so much, John! We're glad we could help get your 2022 Land Rover Defender back in top shape with the driver's headlamp replacement, oil change, and complimentary safety & maintenance inspection. Trustworthy work and great customer service are exactly what we aim for at Grand Rapids Motorcar with every visit. We appreciate you taking the time to leave a review and look forward to keeping your Defender running strong! - Rob, Ty, Joshua

- Grand Rapids Motorcar
5

Great service. Tyler is great to work with.

5

With GR Motorcar I have found a place with caring customer service and people that are a pleasure to deal with! Their communication throughout the repair process is outstanding. The mechanical work is excellent! I have found their employees to be honest and trustworthy too. Lisa and Cody are fantastic as are the mechanics (just do not know their names). But truly everyone I have dealt with there has been. If you are looking for a new place to have your car work done you should consider moving there. I have been a customer for years now. And found them through a review like this one!

5

Everyone here is top notch, their service people left me with a better understanding of my car (which I purchased there). Rob and the whole team went the extra mile in solving my problem

Thank you so much, Mel! We really appreciate you taking the time to let us track down that noise with you — glad we could get you out on a test drive, up on the lift, and show you exactly what was going on with those rear control arm bushings. Peace of mind matters, and we're happy to hear you left with a better understanding of your car. Tyler, Sam and the team will be glad to hear this — thanks for trusting us with your vehicle, and see you at your next oil change!

- Grand Rapids Motorcar
5

Thank you, Amanda! We always aim to give our clients great service at a fair price, so this means a lot. Appreciate the review! - Cody, Ty, & Lisa

- Grand Rapids Motorcar
5

Always good service and trustworthy team!!

Sandra, thank you for the kind words and for being such a loyal client! Trust and great service are exactly what we aim for every time, so this really made our day. We appreciate you! - Tom & Ty

- Grand Rapids Motorcar
5

Joe, thank you so much for the 5-star review! We truly appreciate your continued trust and loyalty over the years. It means a great deal to our entire team that you continue to choose Grand Rapids Motorcar to care for your vehicle. Thank you for allowing us to earn your confidence—we look forward to serving you for many more years to come. We sincerely appreciate you! - Ty, Rob

- Grand Rapids Motorcar
5

Very thorough and thoughtful .

Samantha, thank you so much for your 5-star review! We truly appreciate your kind words. Being thorough and thoughtful is something we strive for on every job, and it's rewarding to know that it made a positive impression. Thank you for choosing us, and we look forward to helping you again in the future! - Tyler, Rob

- Grand Rapids Motorcar
5

saved me time and money taking extra care of rusted parts

Thank you, Destro, for the 5-star review! It was a pleasure serving you, especially as a first-time customer. We're glad we could save you time and money by taking the extra care to work through those rusted parts instead of replacing them. We truly appreciate your trust in us and look forward to helping you again whenever you need us! - Rob, Lisa, Tom

- Grand Rapids Motorcar
5

Thank you for the 5-star review, Sherrilyn! We truly appreciate your support and the opportunity to work on your BMW. It was our pleasure to assist you, and we're glad you trusted us with your vehicle. We look forward to helping you with any future automotive needs. Thanks again for choosing us! Say hi to Chester for us - Ty, Sam

- Grand Rapids Motorcar
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