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5

I am always confident that I will get great service and they always come through. Christina is awesome to deal with. She makes servicing your car a pleasant experience and keeps you up to date with problems and repairs. Highly recommend GR Motorcar!!

Thank you so much for your 5-star review. We take great pride in providing excellent customer service and quality repairs. Grand Rapids Motorcar is happy to have met or exceeded your expectations. Thanks again, Julia!

- Grand Rapids Motorcar
5

Great dealership alternative, highly recommended! Only place I trust to take my BMW’s and Dodge Stealth. Ask for Christina R. as a service advisor and Tom F. as the service tech.

Thank you for your review of Grand Rapids Motorcar. We appreciate your business, and look forward to seeing you for future service on your BMW and Dodge Stealth. Thanks again, Kyle!

- Grand Rapids Motorcar
5

I live in Grand Rspids and was a former customer of Crown Toyota of Holland because I am very particular about who works on our cars. Due to changes in personnel/mechanics at their service facility, I was looking for a place closer to home that would meet my needs. Grand Rapids MotorCar has exceeded my expectations and I have/would highly recommend them to anyone looking for superior service. Cody Anderson, the service advisor, is extremely knowledgeable, helpful and does a thorough job explaining any repair issues. He has won me over in the trust department, a rare achievement for someone as fussy as I am. In addition, the rest of the personnel are genuinely friendly and welcoming. I am a very satisfied customer. Tom Tiesma

Thank you for your 5-star review, Tom. We always strive for excellent customer service and are pleased to hear we met or exceeded your expectations. Welcome you to Grand Rapids Motorcar! We look forward to seeing you for all your future vehicle service needs.

- Grand Rapids Motorcar
5

I always feel that they have my back. Excellent service and respect. Thank you

Thank you for taking time to review Grand Rapids Motorcar. We value your years of trusting us with your car repair needs. Thanks, Joan!

- Grand Rapids Motorcar
5

Cody did an amazing job and my experience was awesome. I will be using them for all my maintenance needs !

Thank you, Troy, for taking the time to leave us a great review on your recent visit to Grand Rapids Motorcar Service. Our goal is to provide our customers with honest, reliable service. We appreciate your feedback and look forward to seeing you in the future!

- Grand Rapids Motorcar
5

Transmission flush. Great service and friendly staff!

Beverly, thank you for choosing Grand Rapids Motorcar Service. We appreciate your kind words and are happy to hear you had great customer service at our shop. We're glad we were able to service your transmission flush.l We are here to help with any future needs!

- Grand Rapids Motorcar
5

Thank you for your 5-star review. We really appreciate your business and look forward to servicing your vehicle in the future.

- Grand Rapids Motorcar
5

Great communication, friendly staff. Detailed explanations and honest recommendations

5

Sam at GR Motorcar did a great job with the repair on our 2019 Subaru Outback & Cody handled all the paperwork with our warranty coverage. The ball joint & tie rod repair was done in a timely manner. We are very satisfied & would recommend GR Motorcar for regular vehicle maintenance.

Thank you for your 5-star review. We really appreciate your business throughout the years!

- Grand Rapids Motorcar
4

Very detailed overall inspectiin. However, the repair prices were extremely expensive.

At Grand Rapids Motorcar we always strive for 100% customer satisfaction for all our clients. It is our mission to make sure your vehicle is not only safe but will also run smoothly for as many miles driven. The Multi-point & Safety Inspection which you authorized ($65) does show our customers a lot of information about their vehicle's health. That can sometimes overwhelm our clients if not presented correctly, which I hope was not the case. It's our goal to make sure we break down every repair we quote based on your Concern, Safety, and finally Preventive Maintenance. Because you declined all the repairs except the inspection perhaps we may not have explained the value of those repairs, as well as our 3yr/36k parts & labor Peace of Mind Warranty, offered as a NAPA Gold AutoCare Center. I would love the opportunity to discuss the repairs with you personally to make sure we keep the Acura dependable for you. My direct # is 616-283-5708, and my email is [email protected].

- Grand Rapids Motorcar
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Grand Rapids Motorcar is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grand Rapids Motorcar (616) 209-7115 if you have any issues in accessing any area of our website.